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NOVON GROUP

NOVON GROUP

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    • Bromley
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  • Call: 0330 122 2322
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BOILER SERVICE & REPAIR CATERHAM

Call: 0330 122 2322

EMAIL US

  • All types and makes of Boilers serviced & repaired
  • Gas Safe registered engineers
Novon Group
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Boiler Service & Repairs Caterham: All work is carried out by Gas Safe-registered engineers. They service and repair all makes and models of Boiler and all fuel types.

Servicing ensures safety and a valid warranty. Repairs (with no call-out charges) get your heating and hot water back on.

Whether you need routine service or an urgent fix, our engineers make sure your Boiler runs safely and reliably.

boiler-service-repairs-caterham
Nathan P. profile picture
Nathan P.
12 hours ago
Really pleased with my new boiler installation from Novon Group.

The whole process was straightforward, the engineers were friendly and professional, and everything was left clean and tidy.

The boiler is working perfectly and I wouldn't hesitate to recommend them to anyone, I can say that I will defiantly be using them again in the future.
Ian M. profile picture
Ian M.
1 day ago
Highly recommend Novon. Thoroughly professional, courteous and trustworthy. So pleased with my new boiler installation in every aspect. No hesitation to highly recommend.
Rita profile picture
Rita
5 days ago
I would highly recommend Steve who did an excellent job fitting our new taps. I would definitely use him again for any plumbing work we need doing.
Colin J. profile picture
Colin J.
6 days ago
Alfie and his team were able to fit us in at short notice, quickly find and repair our leak, and get our finicky hot water system running again.
Matt D. profile picture
Matt D.
6 days ago
Novon Group provide an excellent and competitive professional service. Their communication is faultless from first engagement and booking right through to completion of works. Steve and the team are a delight to work with and come highly recommended.
Paul W. profile picture
Paul W.
1 week ago
Novon were great, quick to come around and sort out the problem. They were clean and tidy. Had the parts ready for the job. Very polite and removed all waste. I would definitely recommend using Novon.
Oliver J. profile picture
Oliver J.
1 week ago
Would highly recommend Novon just had 2 engineers come round and fit me a new boiler quick and efficient, neat work and left lovely and tidy
Katie G. profile picture
Katie G.
1 week ago
Excellent same day service by NOVON group, the engineer Jack was very clean and tidy!✨😊
Jack G. profile picture
Jack G.
1 week ago
Fast and reliable from start to finish! Saved the day when my toilet blocked up!
PA J. profile picture
PA J.
2 weeks ago
Brilliant team! Alfie and Steve are always happy to help and go the extra mile to ensure the job gets done!

Boiler Servicing

Keep Your Boiler Running and Your Warranty Valid.

An annual Boiler service is the best way to keep your heating system working safely and efficiently.

But here’s something many people don’t realise — most Boiler warranties require an annual service to stay valid.

Miss it, and your warranty can be voided, even if your Boiler is still under guarantee.

Service annually, and your Boiler remains covered.

Our engineers carry out full safety checks and performance tests, keeping your Boiler in top working order and your warranty valid.

Let’s take a closer look at what happens during a Boiler service…

What’s Included in a Boiler Service

When we service your Boiler, we inspect, test, and clean every important part.

Here’s what a full service includes:

  • Checking gas pressure and flow
  • Cleaning the burner and main parts
  • Inspecting seals, joints, and flues
  • Testing for leaks or unsafe emissions
  • Measuring efficiency and system performance
  • Providing a service record for your warranty and peace of mind

These checks make sure your Boiler runs safely and help prevent breakdowns.

Looking After Other Gas Appliances

Homes with a Boiler and gas fire have two separate appliances, each with its own burner, controls, ventilation and flue requirements.

We also provide Gas Fire Servicing in Caterham, which we can do at the same time as your Boiler service. Each appliance is inspected independently, but scheduling the work together can make access easier and reduce the number of appointments required.

You’ll receive separate service information for the work completed on each appliance.

But beyond other appliances, safety and warranty protection, there are even more reasons to keep your Boiler regularly serviced…

Why Regular Servicing Pays Off

Servicing can save you money in the long run.

Here’s how:

  • Prevents small problems from turning into expensive repairs
  • Reduces energy bills by improving efficiency
  • Keeps your home safe from leaks or carbon monoxide issues
  • Extends the life of your Boiler

A service takes less than an hour, but can save you hundreds in repairs.

Servicing ensures your heating is ready to go when winter arrives — no surprises, no stress.

Knowing when your Boiler needs servicing isn’t always obvious — but there are signs to watch for…

When to Book a Service

Even if your Boiler appears fine, you may notice small warning signs that it needs attention:

The Heating Takes Longer to Warm Up

A Boiler can be working correctly while the heat still struggles to reach every room. Rust and debris may settle in older radiators or narrow sections of pipework, reducing circulation further away from the heat source.

Our engineers compare flow and return temperatures and inspect how individual radiators warm before recommending cleaning. Where contamination is responsible, work to clean your radiators and pipework may restore circulation without unnecessary repairs to the Boiler.

Other causes, such as trapped air, faulty valves or a weak pump, will be considered first.

You Hear Odd Noises or Knocking Sounds

Boilers should run silently.

If you start hearing banging, gurgling, or tapping sounds, it usually means trapped air, a loose part, or scale build-up inside the system.

Ignoring noises can lead to bigger problems later.

Hot Water Runs Out Sooner Than Expected

Running out of hot water too soon often means the system isn’t heating or storing it properly.

This may be caused by a failing thermostat, a blocked heat exchanger, or an issue with the Boiler’s pressure.

The Pilot Light Keeps Going Out

If the pilot light keeps turning off, it often means there’s a problem with the gas supply, the thermocouple, or airflow inside the Boiler.

Energy Bills Have Started to Rise

A jump in your energy bills is often a hidden sign that your Boiler isn’t performing efficiently.

When it burns more gas than normal to produce the same amount of heat, you end up paying more.

You Haven’t Had a Service in Over a Year

Most Boiler makers recommend servicing once every 12 months.

Skipping an annual check doesn’t just risk a breakdown — it will also invalidate your Boiler’s warranty.

If any of these sound familiar, it’s time to take action…

Don’t Wait for a Breakdown — Book Your Boiler Service Today

Don’t wait for a breakdown. Book a service today and keep your heating and hot water on.

But if your Boiler has already stopped working, don’t worry — we can fix it today…

Boiler Repairs

Fast, Local Repairs — With No Call-Out Charges

When your heating fails, you need help fast.

We offer same-day Boiler repairs with no call-out fees. You only pay for the parts and the work we do.

Our team will diagnose the problem and aim to fix it on the first visit.

Every repair is handled by experienced Gas Safe registered engineers.

Repairs are done safely and precisely.

All Makes and Models Covered

We repair all types of Boilers — Combi, System, Heat-Only.

Whether it’s a minor fault or a major breakdown, we’ll find the cause and put it right.

We use genuine replacement parts to make sure your Boiler runs reliably after the repair.

Before we start, we’ll explain what’s wrong and what it will take to fix your Boiler.

No matter your problem, you can count on us for a fast, reliable fix…

Common Boiler Problems We Fix

We’ve fixed all Boiler faults. Some of the most common issues include:

  • No heating or hot water
  • Leaking pipes or low pressure
  • Radiators staying cold
  • Pilot light or ignition problems
  • Faulty thermostats or sensors
  • Strange noises are coming from the system

Whatever the issue, we aim to get your heating working again fast.

When Continued Repairs Stop Making Financial Sense

One isolated fault does not usually justify replacing a Boiler. The decision changes when repairs become frequent, and each breakdown adds another cost to an already ageing unit.

We consider the repair history, current fault, availability of suitable parts and likely future maintenance. If keeping the system running is no longer economical, it may be sensible to replace your existing Boiler.

Any recommendation will be based on the condition of the unit rather than its age alone.

Why People Trust Our Repair Service

  • No call-out charges
  • Same-day response for Boiler faults
  • Clear pricing with no hidden extras
  • Fully insured, Gas Safe engineers
  • Friendly, expert service every time

We know how stressful it can be when your heating fails. That’s why we make repairs fast, simple, and affordable.

Book Your Boiler Service or Repair

Contact us today to book a Boiler service or get an emergency repair. Please use the phone number or email below.

CONTACT US

Contact us today to arrange an appointment or get a free, no-obligation quote.

Call: 0330 122 2322

Email: info@novongroup.co.uk


Get A Free Quote

Call: 0330 122 2322

Email Us

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