BOILER SERVICE & REPAIR CATERHAM
Call: 0330 122 2322
- All types and makes of Boilers serviced & repaired
- Gas Safe registered engineers

Boiler Service & Repairs Caterham: All work is carried out by Gas Safe-registered engineers. They service and repair all makes and models of Boiler and all fuel types.
Servicing ensures safety and a valid warranty. Repairs (with no call-out charges) get your heating and hot water back on.
Whether you need routine service or an urgent fix, our engineers make sure your Boiler runs safely and reliably.

Boiler Servicing
Keep Your Boiler Running and Your Warranty Valid.
An annual Boiler service is the best way to keep your heating system working safely and efficiently.
But here’s something many people don’t realise — most Boiler warranties require an annual service to stay valid.
Miss it, and your warranty can be voided, even if your Boiler is still under guarantee.
Service annually, and your Boiler remains covered.
Our engineers carry out full safety checks and performance tests, keeping your Boiler in top working order and your warranty valid.
Let’s take a closer look at what happens during a Boiler service…
What’s Included in a Boiler Service
When we service your Boiler, we inspect, test, and clean every important part.
Here’s what a full service includes:
- Checking gas pressure and flow
- Cleaning the burner and main parts
- Inspecting seals, joints, and flues
- Testing for leaks or unsafe emissions
- Measuring efficiency and system performance
- Providing a service record for your warranty and peace of mind
These checks make sure your Boiler runs safely and help prevent breakdowns.
Looking After Other Gas Appliances
Homes with a Boiler and gas fire have two separate appliances, each with its own burner, controls, ventilation and flue requirements.
We also provide Gas Fire Servicing in Caterham, which we can do at the same time as your Boiler service. Each appliance is inspected independently, but scheduling the work together can make access easier and reduce the number of appointments required.
You’ll receive separate service information for the work completed on each appliance.
But beyond other appliances, safety and warranty protection, there are even more reasons to keep your Boiler regularly serviced…
Why Regular Servicing Pays Off
Servicing can save you money in the long run.
Here’s how:
- Prevents small problems from turning into expensive repairs
- Reduces energy bills by improving efficiency
- Keeps your home safe from leaks or carbon monoxide issues
- Extends the life of your Boiler
A service takes less than an hour, but can save you hundreds in repairs.
Servicing ensures your heating is ready to go when winter arrives — no surprises, no stress.
Knowing when your Boiler needs servicing isn’t always obvious — but there are signs to watch for…
When to Book a Service
Even if your Boiler appears fine, you may notice small warning signs that it needs attention:
The Heating Takes Longer to Warm Up
A Boiler can be working correctly while the heat still struggles to reach every room. Rust and debris may settle in older radiators or narrow sections of pipework, reducing circulation further away from the heat source.
Our engineers compare flow and return temperatures and inspect how individual radiators warm before recommending cleaning. Where contamination is responsible, work to clean your radiators and pipework may restore circulation without unnecessary repairs to the Boiler.
Other causes, such as trapped air, faulty valves or a weak pump, will be considered first.
You Hear Odd Noises or Knocking Sounds
Boilers should run silently.
If you start hearing banging, gurgling, or tapping sounds, it usually means trapped air, a loose part, or scale build-up inside the system.
Ignoring noises can lead to bigger problems later.
Hot Water Runs Out Sooner Than Expected
Running out of hot water too soon often means the system isn’t heating or storing it properly.
This may be caused by a failing thermostat, a blocked heat exchanger, or an issue with the Boiler’s pressure.
The Pilot Light Keeps Going Out
If the pilot light keeps turning off, it often means there’s a problem with the gas supply, the thermocouple, or airflow inside the Boiler.
Energy Bills Have Started to Rise
A jump in your energy bills is often a hidden sign that your Boiler isn’t performing efficiently.
When it burns more gas than normal to produce the same amount of heat, you end up paying more.
You Haven’t Had a Service in Over a Year
Most Boiler makers recommend servicing once every 12 months.
Skipping an annual check doesn’t just risk a breakdown — it will also invalidate your Boiler’s warranty.
If any of these sound familiar, it’s time to take action…
Don’t Wait for a Breakdown — Book Your Boiler Service Today
Don’t wait for a breakdown. Book a service today and keep your heating and hot water on.
But if your Boiler has already stopped working, don’t worry — we can fix it today…
Boiler Repairs
Fast, Local Repairs — With No Call-Out Charges
When your heating fails, you need help fast.
We offer same-day Boiler repairs with no call-out fees. You only pay for the parts and the work we do.
Our team will diagnose the problem and aim to fix it on the first visit.
Every repair is handled by experienced Gas Safe registered engineers.
Repairs are done safely and precisely.
All Makes and Models Covered
We repair all types of Boilers — Combi, System, Heat-Only.
Whether it’s a minor fault or a major breakdown, we’ll find the cause and put it right.
We use genuine replacement parts to make sure your Boiler runs reliably after the repair.
Before we start, we’ll explain what’s wrong and what it will take to fix your Boiler.
No matter your problem, you can count on us for a fast, reliable fix…
Common Boiler Problems We Fix
We’ve fixed all Boiler faults. Some of the most common issues include:
- No heating or hot water
- Leaking pipes or low pressure
- Radiators staying cold
- Pilot light or ignition problems
- Faulty thermostats or sensors
- Strange noises are coming from the system
Whatever the issue, we aim to get your heating working again fast.
When Continued Repairs Stop Making Financial Sense
One isolated fault does not usually justify replacing a Boiler. The decision changes when repairs become frequent, and each breakdown adds another cost to an already ageing unit.
We consider the repair history, current fault, availability of suitable parts and likely future maintenance. If keeping the system running is no longer economical, it may be sensible to replace your existing Boiler.
Any recommendation will be based on the condition of the unit rather than its age alone.
Why People Trust Our Repair Service
- No call-out charges
- Same-day response for Boiler faults
- Clear pricing with no hidden extras
- Fully insured, Gas Safe engineers
- Friendly, expert service every time
We know how stressful it can be when your heating fails. That’s why we make repairs fast, simple, and affordable.
Book Your Boiler Service or Repair
Contact us today to book a Boiler service or get an emergency repair. Please use the phone number or email below.
CONTACT US
Contact us today to arrange an appointment or get a free, no-obligation quote.
Call: 0330 122 2322
Email: info@novongroup.co.uk










