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NOVON GROUP

NOVON GROUP

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  • Call: 0330 122 2322
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BOILER SERVICE & REPAIR CATERHAM

Call: 0330 122 2322

EMAIL US

  • All types and makes of Boilers serviced & repaired
  • Gas Safe registered engineers
Novon Group
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Boiler Service & Repairs Caterham: All work is carried out by Gas Safe-registered engineers. They service and repair all makes and models of Boiler and all fuel types.

Servicing ensures safety and a valid warranty. Repairs (with no call-out charges) get your heating and hot water back on.

Whether you need routine service or an urgent fix, our engineers make sure your Boiler runs safely and reliably.

boiler-service-repairs-caterham
Jamie B. profile pictureJamie B.
17:51 15 Mar 26
Novon group helped me with my boiler and were a treat to deal with, really helpful a dn really knowledgable, great work!
Helen M. profile pictureHelen M.
23:32 26 Feb 26
Really professional company. Alfie and James were very professional. Will certainly use this company again.
Elliemay M. profile pictureElliemay M.
22:57 24 Feb 26
I recently contacted Novon Group regarding a leaking shower, and I couldn’t be happier with the service I received.

An engineer was sent out within just two hours of my initial call, which was incredibly impressive. The engineer was professional, efficient, and clearly knew exactly what he was doing. The issue was dealt with promptly.

I also really appreciated how the price was clearly broken down so I understood exactly what I was paying for with no hidden surprises, just honest and transparent service.

I would highly recommend Novon Group to anyone needing fast, reliable, and professional help. Thank you again. Highly Recommend.
Harrison S. profile pictureHarrison S.
20:04 24 Feb 26
Had an issue with my plumbing, lost all water pressure. Novon Group came over and diagnosed a faulty water pump. Apparently the original fitted didnt have a high enough pressure rating for my system. Possibly explaining why I've had 2 pumps in the last 3 years.
Within 2 hours he had found a suitable uprated replacement and fitted it for me .
The pressure around the house is amazing now, couldnt be more chuffed.
Made the whole ordeal very stress free for me and for a more than reasonable price compared to what I've paid for previous plumbers.
A* from me!
Natasha T. profile pictureNatasha T.
18:14 24 Feb 26
Would highly recommend Novon Group- excellent professional service from Steve and the team. Hot water stopped working and they had it fixed within 2 hours! Will use again
Sam B. profile pictureSam B.
17:59 24 Feb 26
Brilliant service from Steve & the team as always. Novon installed a heating system for me 4 years ago in Warlingham and have been maintaining it yearly ever since. Very professional and found them to be reasonably priced against other quotes.
Stass W profile pictureStass W
13:06 20 Feb 26
Would recommend 100%. They’ve serviced my boiler in 2025 and again in 2026 perfectly and professionally. Thank you to Alfie and Richard 👍
Alan S. profile pictureAlan S.
12:32 09 Feb 26
Helpful and technically competent as usual
Jo G. profile pictureJo G.
18:54 08 Jan 26
Great experience. Really helpful, professional service. Excellent quality work. Would definitely recommend and will use again for future work
Ashley W. profile pictureAshley W.
19:33 06 Jan 26
The Novon Group is local to my business in Whyteleafe. To date, they have serviced my boiler on an annual basis, changed two basin taps, and have just installed seven 5 foot long twin strip L.E.D. light units in my business premises that have replaced seven old cat 2 twin tube florescent light units. They work in a tidy, efficient manner. All old units and any associated packaging related to the new items were taken away leaving my workplace as tidy and clean as it was prior to the installation. The end result is fantastic, and I'm so happy with the brightness of light in the art gallery area. Prior to the most recent work a free of charge site visit was carried out and a quote followed promptly. The employees and contractors that I've had contact with regarding the work on my premises have been prompt, enthusiastic, knowledgeable, and polite and I would recommend their services without hesitation.

Boiler Servicing

Keep Your Boiler Running and Your Warranty Valid.

An annual Boiler service is the best way to keep your heating system working safely and efficiently.

But here’s something many people don’t realise — most Boiler warranties require an annual service to stay valid.

Miss it, and your warranty can be voided, even if your Boiler is still under guarantee.

Service annually, and your Boiler remains covered.

Our engineers carry out full safety checks and performance tests, keeping your Boiler in top working order and your warranty valid.

Let’s take a closer look at what happens during a Boiler service…

What’s Included in a Boiler Service

When we service your Boiler, we inspect, test, and clean every important part.

Here’s what a full service includes:

  • Checking gas pressure and flow
  • Cleaning the burner and main parts
  • Inspecting seals, joints, and flues
  • Testing for leaks or unsafe emissions
  • Measuring efficiency and system performance
  • Providing a service record for your warranty and peace of mind

These checks make sure your Boiler runs safely and help prevent breakdowns.

But beyond safety and warranty protection, there are even more reasons to keep your Boiler regularly serviced…

Why Regular Servicing Pays Off

Servicing can save you money in the long run.

Here’s how:

  • Prevents small problems from turning into expensive repairs
  • Reduces energy bills by improving efficiency
  • Keeps your home safe from leaks or carbon monoxide issues
  • Extends the life of your Boiler

A service takes less than an hour, but can save you hundreds in repairs.

Servicing ensures your heating is ready to go when winter arrives — no surprises, no stress.

Knowing when your Boiler needs servicing isn’t always obvious — but there are signs to watch for…

When to Book a Service

Even if your Boiler appears fine, you may notice small warning signs that it needs attention:

The Heating Takes Longer to Warm Up

If your radiators take longer than usual to heat up, it’s often a sign your Boiler isn’t working as efficiently as it should.

Sludge or air in the system can block heat from circulating evenly, forcing your Boiler to work harder.

You Hear Odd Noises or Knocking Sounds

Boilers should run silently.

If you start hearing banging, gurgling, or tapping sounds, it usually means trapped air, a loose part, or scale build-up inside the system.

Ignoring noises can lead to bigger problems later.

Hot Water Runs Out Sooner Than Expected

Running out of hot water too soon often means the system isn’t heating or storing it properly.

This may be caused by a failing thermostat, a blocked heat exchanger, or an issue with the Boiler’s pressure.

The Pilot Light Keeps Going Out

If the pilot light keeps turning off, it often means there’s a problem with the gas supply, the thermocouple, or airflow inside the Boiler.

Energy Bills Have Started to Rise

A jump in your energy bills is often a hidden sign that your Boiler isn’t performing efficiently.

When it burns more gas than normal to produce the same amount of heat, you end up paying more.

You Haven’t Had a Service in Over a Year

Most Boiler makers recommend servicing once every 12 months.

Skipping an annual check doesn’t just risk a breakdown — it will also invalidate your Boiler’s warranty.

If any of these sound familiar, it’s time to take action…

Don’t Wait for a Breakdown — Book Your Boiler Service Today

Don’t wait for a breakdown. Book a service today and keep your heating and hot water on.

But if your Boiler has already stopped working, don’t worry — we can fix it today…

Boiler Repairs

Fast, Local Repairs — With No Call-Out Charges

When your heating fails, you need help fast.

We offer same-day Boiler repairs with no call-out fees. You only pay for the parts and the work we do.

Our team will diagnose the problem and aim to fix it on the first visit.

Every repair is handled by experienced Gas Safe registered engineers.

Repairs are done safely and precisely.

All Makes and Models Covered

We repair all types of Boilers — Combi, System, Heat-Only.

Whether it’s a minor fault or a major breakdown, we’ll find the cause and put it right.

We use genuine replacement parts to make sure your Boiler runs reliably after the repair.

Before we start, we’ll explain what’s wrong and what it will take to fix your Boiler.

No matter your problem, you can count on us for a fast, reliable fix…

Common Boiler Problems We Fix

We’ve fixed all Boiler faults. Some of the most common issues include:

  • No heating or hot water
  • Leaking pipes or low pressure
  • Radiators staying cold
  • Pilot light or ignition problems
  • Faulty thermostats or sensors
  • Strange noises are coming from the system

Whatever the issue, we aim to get your heating working again fast.

Fast repairs are one of the reasons so many local customers continue to use us…

Why People Trust Our Repair Service

  • No call-out charges
  • Same-day response for Boiler faults
  • Clear pricing with no hidden extras
  • Fully insured, Gas Safe engineers
  • Friendly, expert service every time

We know how stressful it can be when your heating fails. That’s why we make repairs fast, simple, and affordable.

Book Your Boiler Service or Repair

Contact us today to book a Boiler service or get an emergency repair. Please use the phone number or email below.

CONTACT US

Contact us today to arrange an appointment or get a free, no-obligation quote.

Call: 0330 122 2322

Email: info@novongroup.co.uk


Get A Free Quote

Call: 0330 122 2322

Email Us

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